You are permitted to link multiple devices to one account, with the limit depending on the selected subscription plan. Important aspects of this feature include:

• Accounts can be accessed on various platforms, irrespective of the original sign-up platform (e.g., Android, iOS, macOS, Windows).
• The number of supported devices varies according to the subscription plan, theoretically allowing an infinite number of devices per account.
• Users will receive notifications if the number of connected devices exceeds the plan limit, prompting them to remove extra devices upon signing in.
• Each device can be linked to up to two accounts, whether it is a computer or a mobile device.

Certainly! You have the opportunity to use Xigua NPV for China without any costs forever via the "Daily Check-in" feature. Each day, you are allowed 15 minutes of complimentary usage time. Furthermore, for every successful referral, you can earn 1 point, which can be traded for a 1-day pass. Here are the key details:

• Xigua NPV for China guarantees that the "Daily Check-in" feature will remain free indefinitely.
• New users start with 15 minutes of free usage time and can earn an additional 15 minutes by completing the check-in process the following day.
• During the free trial period, you are free to use our services without any limitations. However, keep in mind that server access is limited to areas included in the free plan.
• You can accumulate points by joining our referral program and then redeem them for various plans.

Of course! We offer a daily trial period of 15 minutes. To start your trial, please follow these steps:

1. Download the Xigua NPV for China app.
2. Create a new account.
3. Press the "Daily Check-In" button on the app's main screen.

Kindly note that the availability of this free trial may change and could be terminated at any moment without prior notice.

Xigua NPV for China prioritizes user privacy, guaranteeing that no logs of activity or connections are maintained. Additionally, the NPV service refrains from storing any information that could potentially link specific network activities or behaviors to an individual user.

You can reach out to us using the following methods:

• Website: http://koolxiguanpv.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

You can reach out to us using the following methods:

• Website: http://koolxiguanpv.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode feature in Xigua NPV for China is compatible with web applications such as Telegram, WhatsApp, or Gmail, which operate over HTTPS. This mode can modify the routing for both HTTP (port 80) and HTTPS (port 443), enabling access to the web versions of these applications. However, the application versions might utilize different ports.

To guarantee access, the following steps should be taken:

• Select the "Global Mode" option found in the routing settings.
• Adjust the proxy settings of the application. For instance, here’s how to update the proxy settings for the LINE app:
  
  

• If you try to log in on a new device and surpass the device limit, you'll be redirected to the "Unbind Device" page, allowing you to disconnect any connected devices.
• Alternatively, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device you prefer.

Forgetting usernames or passwords is a frequent issue, and we strive to simplify the recovery process. Here are your options:

• If you can't remember your username, please reach out to us and include a screenshot of your payment history.
• If you've misplaced your password, simply utilize the "forgot password" option in the app.

We've observed that some users have difficulties choosing a server after picking a region.

To make things easier, we now only show regions. Heibao will automatically connect you to the best-performing server in your selected region. Here are the details:

• The location menu will solely showcase regions, but each region houses hundreds of servers. When you choose a region, Heibao automatically connects you to the server that provides optimal performance according to your network conditions.
• If you're unhappy with the server you're connected to, you can disconnect and reconnect to the same region to be assigned a different server.
• You can continue this process until you find a server that fits your requirements.

Frequent reasons for network problems include:

• Slow local internet speeds (when not using an NPV)
• Increased user traffic at particular NPV server locations

To tackle these problems, you may consider the following approaches:

• Verify your local internet speed by temporarily turning off the NPV
• Experiment with various network connections like WiFi, 4G, or 5G with the NPV disabled to detect any connection issues. For instance, if your WiFi connection is unstable, try using mobile data instead.
• Disable the NPV, select a different server location, and then reconnect
• If you prefer to remain connected to the same geographical area, disconnect and reconnect, as this may link you to an alternative server within the same region.
• Keep performing these tests until you locate the most appropriate server for your needs.

Global Mode: This option enables NPV for all online activities, which may reduce the speed of local websites and applications.

Split Mode: In this mode, NPV is only applied to websites that are restricted due to geographical limitations, like Google, YouTube, and Netflix, while still allowing access to local networks for Chinese sites.

You can modify the routing mode in the App Settings.

If you encounter difficulties accessing specific websites or applications, consider switching to "Global Mode."

Please reach out to us if you require further assistance.

You can accumulate points by referring friends and use them to claim rewards. Here’s how it works:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and clicking on "Share Now." You can then share it with friends or post it on your social media profiles or blog.
• You'll earn 1 point for every friend who successfully signs up using your referral, which can be exchanged for a 1-day pass.
• You can check your redeemed plans in the "My Account" section after you have redeemed your points.
• For a referral to be successful, the friend you referred must download and start using the app. If they download but do not engage with the app, you won’t receive your referral point until they begin using it.

Occasionally, there may be a delay in processing payments through the gateway. Here are the key points to remember:

• We support various payment methods, including Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you have successfully completed a payment but do not immediately see the related plan in your account, please wait for approximately 5 minutes, then log out and log back in.
• If issues persist after following the above steps, please take a screenshot of your payment confirmation and reach out to us for further assistance.

By configuring an NPV on your Android device, you can ensure all your activities remain secure and protected. Just connect to one of our numerous NPV servers to change your device's IP address, protect your data on public Wi-Fi networks, and access restricted websites and services.

An NPV creates a virtual network by linking several computers together virtually. Initially utilized for speed and security, it is now mainly focused on privacy, encryption, and accessing restricted content.